FILE YOUR NEW ADDRESS WITH THE USPS & ALL YOUR COMPANIES AT THE SAME TIME

Refund Policy

 

We want you to LOVE our service. We are committed to take some stress out of moving. We offer a "No Questions Asked" refund policy within 30 days of your order.

 

We will refund all amounts, excluding $5 to cover very real costs associated with the processing of your order. These costs include the payment of filing fees with the USPS (1.00) plus the costs of paying our employees who process your order and many of your company notifications. We pay a living wage and will always do so!

Please note, we cannot process any refunds after the 30-day period from your order placement, sorry!

 


If you desire a refund, send an email to cs@addressgenie.co. Please include your name and transaction ID — which you can find in your original confirmation email — as well as the words "Refund Request" in the email.

 


WE CANNOT HONOR OR PROCESS ANY REFUND REQUESTS RECEIVED AFTER 30 DAYS SUBSEQUENT TO THE COMPLETION OF YOUR ORDER.